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PRAI Customer Service is personal service!!

PRAI is dedicated to providing you with a superior level of customer service! We love hearing from our customers so send us your testimonials and feedback. Need help with which PRAI products are best for your skin or you want a daily skin care regimen tailored just for you?

CONTACT US 

Email: CustomerCare@praibeauty.com

Phone: 1-800-609-7724 or International 1-301-473-9990

Hours: Monday – Friday  9:00am – 5:30pm EST

Address:  PRAI Beauty 

                    3880 Roundtree Road, Unit 1
                   Jefferson, MD 21755

 

PUBLIC RELATIONS 

Ashley Victoria Cannon 

Director of Public Relations & Social Media 

Email: acannon@praibeauty.com 

Hours: Monday – Friday  9:00am – 5:00pm EST

Address:  PRAI Beauty 

                    175 Elm Street 
                    New Canaan, CT 06840 

 

FREQUENTLY ASKED QUESTIONS

Does PRAI test on animals? 

No, PRAI Beauty does not test on animals and we are Leaping Bunny Certified!

What Payment Options are available? 

PRAI Accepts:

Visa
Mastercard
American Express
Discover
Cash / Money Order (USA only)

How are orders shipped?

PRAI ships orders via United States Postal Service. If you need to use a different carrier, please contact PRAI.

What is your return policy?

PRAI stands behind their products. If you are not completely satisfied please return them to PRAI within 30 days for a full refund (excluding shipping). 

              *Note:

If you purchased your product from a TV Shopping Network, please return your product to the Network you purchased it from.
But we would love to have your feedback on why you returned it. 

How do I return an order?

Please fill out the form on the bottom of your invoice and return it along with your order to: 

PRAI Beauty 
3880 Roundtree Road, Unit 1
Jefferson, MD 21755

Welcome to PRAI

Hi there, looks like you are visiting from the UK - we now have a UK store which you can visit below. But you are more than welcome to have a look round this site too!

Visit PRAI UK